Our services

One job, one visit

At CMS we have a one job one visit promise, where by all our engineers carry a full complement of components to ensure whatever the fault with the cylinder we can resolve the issue with a single visit 95% of the time.

CMS prides itself on delivering a high standard of care and workmanship in your home or premises at all times. We only used approved status engineers who are closely monitored and trained in house at our training facility provided by one of our key manufacturers.

Account holders

If you already have an account with us then you will be familiar with the savings we can provide annually through our team of talented planners based in the midlands dealing with our network of engineers across the U.K.

We endeavour to offer a response within 24 hours in most cases where call outs are concerned.

Application for an account

Our credit team at CMS can arrange an account for you offering a credit limit of £20.000 GBP over a period of 30 days month end.

You’ll be issued your account terms based on the number of units to be either serviced annually or refurbished in order to resurrect a guarantee on a cylinders without a full service history, or purely to maintain the lifetime guarantee that comes with the original purchase.

Call 0345 450 5300 now to apply for an account.

The refurbishment

This is by far our manufacturer’s finest offer and fast selling product to date, following the initial sale of the cylinder.

In conjunction with CMS and exclusive to CMS, should your cylinder or cylinders have gone without the correct service interval for 3 or more years, for whatever reason, CMS will in the majority of cases carry out an onsite refurbishment of the cylinder.

This will resurrect the lifetime guarantee and warranty that came with the cylinder when originally purchased, providing the installation conforms to the installer guide and G3 building regulations, and thereafter contact you on an annual basis to maintain the lifetime guarantee.

The community purchase

This is as described earlier whereby our planning team block book a group of people together according to their post code or apartment building in an effort to provide access to savings by group community purchasing power.

Couple this with our service costs due to our unique position in the service industry and the approved status we have achieved with a group of manufacturer’s within the domestic and commercial thermal store and unvented cylinder market ensures that we cannot be beaten on genuine parts, maintenance, servicing and installation costs.

At CMS we have a one job, one visit promise, where by all our engineers carry a full complement of components to ensure whatever the fault with the cylinder we can resolve the issue with a single visit 95% of the time, 5% is due to failure beyond repair which can sometimes occur in isolated cases.

CMS prides itself on delivering a high standard of care and workmanship in your home or premises at all times, we only used approved status engineers who are closely monitored and trained in house at our training facility provided by one of our key manufacturers.